Simple, reliable pet waste removal, done right.
From signup to cleanup, our process is designed to be easy, predictable, and hassle-free, so you can enjoy a clean yard without the work.
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1. Getting Started
Booking is quick and straightforward.
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Choose one-time or recurring service
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Select weekly or bi-weekly visits
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Share any notes about your yard or access
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Secure online payment during booking
Once submitted, we’ll confirm your service day and provide a morning or afternoon service window.
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2. Before Your Visit
We give you a heads-up before we arrive.
When we’re on our way, you’ll receive a quick text 10–15 minutes before arrival, allowing you to:
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Bring pets indoors
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Unlock gates and ensure yard access
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Make any last-minute adjustments
You don’t need to be home during the visit.
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3. During the Cleanup
Professional, efficient, and respectful.
Either myself or one of our trained technicians will service your yard using proper tools and containment.
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All visible pet waste is removed
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Extra care taken around landscaping, patios, and play areas
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Consistent routes followed to minimize disruption
We treat every yard as if it were our own.
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4. After the Service
Clean yard. Clear communication.
Once the cleanup is complete:
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You’ll receive a confirmation message
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Gates are left as they were found
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One-time services are completed
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Recurring services continue on your agreed schedule
No follow-ups are required unless there’s something you need to know.
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5. Scheduling & Flexibility
Service that fits your routine.
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Weekly, bi-weekly, and one-time options available
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Easy schedule adjustments when needed
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Weather-related changes communicated in advance
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6. Weather-Related Service Adjustments
If weather prevents a scheduled visit, you won’t be charged for that week.
If waste accumulates and results in a heavier cleanup at the next visit, a 50% service fee may apply to account for the additional volume collected.
If you have questions, we’re always happy to explain.
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7. Payment & Billing
Simple, upfront, and transparent.
To keep things consistent and hassle-free, payment is handled in advance through our website for most services.
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Secure online payment during booking
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No reminders or follow-ups required
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E-transfer available when needed
This allows us to focus on delivering reliable service while giving you a smooth, hands-off experience.
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Why Pet Owners Choose The Neighborhood Scoop
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Local, established, and trusted: Serving London since 2019, we’ve helped over 1,000 pet owners and maintain a 100% five-star Google rating.
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Fair pricing, no contracts: The best pricing in London, with no long-term commitments, hidden fees, or surprises.
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Simple, professional service: Clear communication, reliable scheduling, and respectful care for your property and pets.
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100% satisfaction guaranteed: If you’re not happy, we’ll make it right or refund your money. No hassle.
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Questions before booking? We’re always happy to walk through your setup.