Simple, reliable pet waste removal, done right.
From signup to cleanup, our process is designed to be easy, predictable, and hassle-free, so you can enjoy a clean yard without the work.
1. Getting Started
Booking is quick and straightforward.
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Choose one-time or recurring service
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Select weekly or bi-weekly visits
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Share any notes about your yard or access
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Secure online payment during booking
Once submitted, we’ll confirm your service day and provide a morning or afternoon service window.
2. Before Your Visit
We give you a heads-up before we arrive.
When we’re on our way, you’ll receive a quick text 10–15 minutes before arrival, allowing you to:
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Bring pets indoors
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Unlock gates and ensure yard access
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Make any last-minute adjustments
You don’t need to be home during the visit.
3. During the Cleanup
Professional, efficient, and respectful.
Either myself or one of our trained technicians will service your yard using proper tools and containment.
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All visible pet waste is removed
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Extra care taken around landscaping, patios, and play areas
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Consistent routes followed to minimize disruption
We treat every yard as if it were our own.
4. After the Service
Clean yard. Clear communication.
Once the cleanup is complete:
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You’ll receive a confirmation message
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Gates are left as they were found
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One-time services are completed
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Recurring services continue on your agreed schedule
No follow-ups are required unless there’s something you need to know.
5. Scheduling & Flexibility
Service that fits your routine.
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Weekly, bi-weekly, and one-time options available
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Easy schedule adjustments when needed
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Weather-related changes communicated in advance
6. Weather-Related Service Adjustments
If weather prevents a scheduled visit, you won’t be charged for that week.
If waste accumulates and results in a heavier cleanup at the next visit, a 50% service fee may apply to account for the additional volume collected.
If you have questions, we’re always happy to explain.
7. Payment & Billing
Simple, upfront, and transparent.
To keep things consistent and hassle-free, payment is handled in advance through our website for most services.
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Secure online payment during booking
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No reminders or follow-ups required
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E-transfer available when needed
This allows us to focus on delivering reliable service while giving you a smooth, hands-off experience.
Why Pet Owners Choose The Neighborhood Scoop
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Local, established, and trusted: Serving London since 2019, we’ve helped over 1,000 pet owners and maintain a 100% five-star Google rating.
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Fair pricing, no contracts: The best pricing in London, with no long-term commitments, hidden fees, or surprises.
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Simple, professional service: Clear communication, reliable scheduling, and respectful care for your property and pets.
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100% satisfaction guaranteed: If you’re not happy, we’ll make it right or refund your money. No hassle.
Questions before booking? We’re always happy to walk through your setup.